“I was combing through Yelp for another matter when I decided to see what people say about my marvelous automobile technicians, A. German Auto Services. Just as expected, almost all mention how amazing they are, especially the proprietor extraordinaire Victor.
My brother and I both bought new Mercedes Benz E350's on the same weekend back in 2006. We both had our vehicles serviced at the dealer where we had purchased them. At the time I was a single mother raising two sons and out of habit I always consult my elder brother before making a major purchase. However, after a year or so I noticed my brother no longer serviced his car at dealer. I asked him about it, thinking he may have gone to another dealer. He informed me that as a result of the amount driving he was doing for work he could no longer afford the time it took him to check his car in for maintenance and wait for a rental at the dealer. A friend of his who also drove a Mercedes told him of his mechanic who was right here in Pasadena who accommodated his own schedule and would have the rental car people on time to pick him up. So my brother decided to try Victor, and my brother has used him ever since. I was little bit hesitant, so it took me a few more years to try A. German Auto.
When my car was about 5 years old and the warranty expired, something broke while driving on the Pasadena Freeway. I called the dealer and they told me to have the car brought in, but they could not tell me when they would have it ready. I called my brother and he had Victor call me immediately. Victor calmly, and in that soothing way of his, informed me that though he did not know exactly what the problem was, what ever it may be he was confident I would not be out of my car for no more than two days. He was as good as his word. I came in around 3pm and had my car ready by the same time the next day.
Now, I drive no where near the amount of miles my brother does, but I did some investigating, being the bookkeeper that I am. I compared my maintenance and repair bills between my vehicle and that of my brother's for the first 5 years of ownership and found that, even though he had over twice the miles, his expenses for vehicle maintenance where comparable to my dealer serviced car. Since my first experience with Victor, I have had no reason to go back to the dealership and pay they're inflated rates.
Today my car is ten years old and has less then 100,000 and I have no reason to buy a new car in the foreseeable future, not when I have and found an extraordinary technician in Victor and his A. German Auto Staff.”